User Journey Maps

A visualization of human interactions with a multi-channel product or service

User href="" target="_blank" rel="noopener noreferrer">Journey Maps try to capture the experience of a user during the interaction with the products. They are a visual trip of the user across the solution. Journey Maps are some kind of a journal, where user notes their feelings, pain points and the moments of delight. class="aligncenter size-full wp-image-1039" src="" alt="" width="1600" height="900" />